Privacy policy

Privacy Policy

At Lavivi , we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit or interact with our website, we may collect certain information to provide and improve our services.

Personal Information You Provide

When placing an order, creating an account, or contacting us, we may collect:

Full name
Email address
Shipping and billing address
Phone number
Payment information
Order details and purchase history

Automatically Collected Information

When you browse our website, certain information may automatically be collected, including:

IP address
Device type
Browser type
Pages visited
Time spent on our website
Referring websites or links

This information helps us analyze website traffic and improve the overall user experience.

How We Use Your Information

The information we collect may be used for the following purposes:

Processing and fulfilling orders
Providing customer support
Sending order confirmations and shipping updates
Improving our website and services
Personalizing your shopping experience
Preventing fraud and maintaining website security
Sending marketing or promotional communications if you choose to opt-in

You may unsubscribe from promotional communications at any time.

Sharing Your Information

Lavivi Shop does not sell or rent your personal information to third parties.

However, we may share your information with trusted service providers that help operate our business. These may include:

Payment processors
Shipping and logistics providers
Website hosting platforms
Analytics providers
Marketing and email service platforms

These third parties only receive the information necessary to perform their services and are required to keep your information secure.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience.

Cookies allow us to:

Remember your preferences
Improve website functionality
Analyze website traffic and performance
Deliver relevant advertisements

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Data Security

We implement industry-standard security measures designed to protect your personal information, including secure servers, encrypted payment processing, and restricted access to sensitive data.

While we strive to protect your information, no method of internet transmission or electronic storage can guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Accessing your personal information
Requesting corrections to inaccurate data
Requesting deletion of your personal data
Opting out of marketing communications

Requests related to your personal data can be submitted using the contact information below.

Third-Party Websites

Our website may contain links to third-party websites. Lavivi Shop is not responsible for the privacy practices, policies, or content of those external websites.

We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Lavivi offers products that may be suitable for children, such as jewelry designed for younger wearers. However, our website and services are intended for use by adults, including parents or legal guardians who make purchases on behalf of children.

We do not knowingly collect personal information directly from children under the age of 13. Any purchases of children's products should be made by a parent or legal guardian.

If we become aware that personal information has been submitted by a child under the age of 13 without verified parental consent, we will take reasonable steps to delete such information from our records.

Parents or guardians who believe that their child may have provided personal information to us may contact us to request removal of that information.

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with the revised "Last Updated" date.